INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

All are your products Genuine and Original?

Yes, all our products are original and genuine. If you by an accident receive a product which does not live up to its requirements. Please see our return and refund policy.

Can I negotiate the Prices with You?

Unfortunately, all our prices are fix. By using our website, we will ensure you have the fair and right price.
However, you can contact us for any customized product price request.

The Images displaying products, are they like this?

We have tried to keep the images as close as to the actual product but due to the nature of the products its
difficult to give the accurate images. Please refer the description of the products for more information.

Is your payment Secure?

Yes, our payment gateway is 100% secure and all information are safe. Even we cant See your credit card information or neither are they stored. All our site are using a strong SSL certificate to ensure your security. Check our payment section for further details.

How do I pay?

There are various way, but you can pay by using your credit card: VISA or MASTERCARD or you can pay with COD (cash on delivery). COD is not available for Prasad & Puja Items.

After how long time, I receive my Refund Money?

It depends on the payment methods you used for paying your products. We usually pay the refund by using same methods as yours. This can take from instantly to 10 days before you receive your fund.

WE'D LOVE TO HEAR FROM YOU

If you would like to place bulk orders or collaborate with us, please drop a message. We shall get back to you at the earliest.

WE'D LOVE TO HEAR FROM YOU

If you would like to place bulk orders or collaborate with us, please drop a message. We shall get back to you at the earliest.

GET IN TOUCH

Office Address

Asian Sun City, Kondapur, Hyderabad, India, Telangana – 500085

Information

+91 9966 06 3344
thecocoshopindia@gmail.com
cocoshopindia@gmail.com

Social Media

We're Open

Monday to Saturday
From 10am to 7:30pm